Shipping will take place after your order is paid for and has been created. Each of these pieces are custom made to order, so there will be a week's lead time. If you are in the Saskatoon, SK area, item can be delivered or picked up. Shipping will be with Canada Post, although other options are possible, this is usually cheapest. Since these are custom pieces, there are NO returns unless it's some mistake I've made. On custom orders you will recieve a proof, so always check to make sure you and I have the spelling of the name correct and punctuated correctly.